CASE STUDY
HOA Collections:
HOA Collections:
85% On-Time Payments
How we replaced a manual cheque-based HOA collection process with a digital owner portal and payment platform — eliminating reconciliation entirely.
The Challenge
The HOA managed 240 homeowner units across 3 residential communities. Monthly assessments were billed by email, collected via cheque or bank transfer, and manually reconciled by a part-time accountant. Late payments were common, disputes were frequent, and the board had no real-time financial visibility. Cash flow was unpredictable and the reconciliation process consumed 3 full days every month.
Our Solution
We built a complete HOA owner portal and payment platform:
- Owner portal: view balance, assessment history, pay online, and download statements
- Automated assessment generation and emailing on the billing cycle
- Stripe payment gateway for card and bank transfer payments
- Late fee automation — applies after configurable grace period
- Maintenance request submission and tracking from the same portal
- Board dashboard: real-time collection rate, outstanding balances, and monthly financials
The Results
85%On-time payment rate
ZeroManual reconciliation
3 days → 0Month-end close time
240Units on one platform
"We went from chasing cheques every month to watching payments come in automatically. The board now has instant visibility into our financials, and our accountant has been redeployed to more strategic work."
Technology Used
.NET 10BlazorStripeAzure SQLAzure
Stop Chasing Cheques
We will build your HOA or property management portal in 3 months.