Case Studies / AI Invoice Processing

Invoice Processing:
Minutes Reduced to Seconds

How we automated invoice processing for a finance firm using OpenAI, OCR, and a custom approval workflow — eliminating a team of 8 manual data-entry clerks.

AI Invoice Processing
Industry: Finance & AccountingTimeline: 3 MonthsTeam: 2 Engineers

The Challenge

The client received 2,000+ supplier invoices per day in varying formats (PDF, scanned images, emails). A team of 8 data-entry clerks manually typed each invoice into the accounting system — a process taking 3–5 minutes per invoice. Errors occurred in 8% of entries, requiring a separate review team to catch and correct them. The annual cost of manual processing exceeded $400,000.

Our Solution

We built an end-to-end AI invoice processing pipeline:

  • Invoices received via email, scan, or upload are automatically queued for processing
  • Azure Form Recogniser performs OCR to extract raw text and structure from any format
  • OpenAI validates and normalises the extracted data (customer, date, amount, line items, VAT)
  • Confidence scoring flags low-confidence extractions for human review
  • An approval workflow routes invoices to the appropriate approver based on amount and department
  • On approval, the system posts directly to the accounting system via API

The Results

95%Fully automated
SecondsPer invoice (was 3-5 min)
0.3%Error rate (was 8%)
$380KAnnual cost saved
"The AI processing system paid for itself in 6 weeks. We redeployed our entire data-entry team to higher-value work. The accuracy is better than manual entry — and it never calls in sick."
SR
Sarah R. — CFO

Technology Used

OpenAIAzure Form RecogniserOCR.NET 10AzureApproval Workflow

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